(Originally published on the UX Bookclub)
Usable design is good. Emotional design is better.
I first read Emotional Design in graduate school. I considered it light reading, compared to all of the thick, indecipherable academic texts I was consuming at the time. I remember loving it. But over-time, I started to forget the details. The message didn’t stick with me.
Fast forward to a few weeks ago when I saw Emotional Design as part of a library display of design books. I decided, on a whim, to take it home with me and read it for a second time. I’m glad I did.