Surveys are probably the most used but least useful research tool. It is ever so tempting to say, “lets run a quick survey” when you find yourself wondering about your customers. Surveys result in “hard numbers” to look at, and modern web-based survey tools have made surveys cheap to produce. But as anyone who has […]
Throughout the Spring, I had been posting a blog entry about once a week. I had a writing schedule that worked well for me. Then something happened that disrupted my routine – I had a baby. This is my second child, so I had a better idea of what I was getting into. But I […]
For today’s post I a present a “UX mini-lesson” on how to conduct diary studies. We will cover the value of longitudinal data sets, and strategies to maximize the quality and number of diary entries from your participants.